The postal service promised to conduct an investigation into the incident and discipline those responsible. However, it also urged Russians not to jump to conclusions over what may be the fault of an outside shipping company.
Russians have a generally poor opinion of the country’s postal service, with many complaining of bad service, poor delivery times, failure to protect packages from damage and theft, and how the service has branched out into areas not directly related to the transport of mail and parcels.
Russian's Post bulldozer rakes debris of parcels